Standard orders have two separate minimums:

• 40 pairs per colour
• 200 pairs per model

Private label orders have a separate minimum of 200 pairs per order/model.

For other requirements, please send us a quote request.

Bruno Bunker sells on EXW (Ex Works) terms. You choose your own carrier or forwarder, and we hand the goods over to that carrier. From that point, transport, export and import clearance and risk pass to you. Bruno Bunker does not handle export customs clearance. Freight is excluded. You arrange and pay your own carrier. A zero shipping line at checkout is not free transportation: it only means Bruno Bunker adds no freight charge. Orders remain requests until Bruno Bunker confirms them; no online payment is collected at checkout. Any delivery date shown is an estimate, not a confirmed commitment.

Our standard lead time is 3–5 weeks.

Yes, you can submit an order request at checkout. No online payment is taken: our team reviews your requested models, colours, quantities and delivery details, contacts you to confirm the order, and provides payment instructions after confirmation. You can also send us a quote request or contact our team directly at sales@brunobunker.com.

Our standard structure is a 50% deposit, with the remaining 50% paid before the goods are handed over to your chosen carrier. The default currency is USD; EUR or CNY may also be accepted, calculated at the applicable exchange rate at time of payment.

Bruno Bunker operates a B2B defect-only policy. We do not accept returns for change of mind.

Covered: manufacturing defects under normal use, such as sole detachment, material failure, hardware failure, incorrect size labeling, or colour mismatch within the same order or batch. Normal wear, misuse or improper care, unauthorized modification, storage damage, and cosmetic or natural leather variation are not defects.

Claims for visible defects must be reported within 7 days of receipt, and claims for latent defects within 30 days of receipt, with photo or video evidence in each case. At Bruno Bunker's choice, the remedy is replacement (same model and size) or credit.

A covered defect is a fault present when the goods were handed over to your chosen carrier. Once the goods are with your carrier, transport damage or loss is a matter between you and your carrier.

Contact: sales@brunobunker.com

Please send us a quote request using our Request a Quote form. Tell us about your business and the footwear you are interested in, and our team will review your requirements and respond with a quotation.

Samples are provided as photographs by default. Physical samples are not part of our standard offering and are only sent in exceptional circumstances, by prior arrangement with Bruno Bunker. The cost of an exceptional physical sample is arranged case by case.

You can reach us at sales@brunobunker.com or send a quote request through our Request a Quote form.